scotthilk
Well-Known Member
One step ahead of you.. try it!I might hide that code eh? That looks like it actually is one time use.
One step ahead of you.. try it!I might hide that code eh? That looks like it actually is one time use.
I just got this:
"Hi Scott ,
Please don't give up on us. You're probably thinking to yourself that it took less time for those guys to fly to the moon in the 60's than it's taking us to solve the issue you emailed us about, and if so, you're right. We got overwhelmed with recent customer service requests and our customer service team has been doing everything in their power to make up for the extra tickets. We're almost to yours, and then all of this will be behind us.
To try to make up for it, we've got a discount code here for your next order. Use "3FFY8Q9FMB23" at checkout to receive 20% off your next order (one-time use for store purchases only, cannot be applied to past purchases, valid through Jan 31, 2020).
We're so sorry this happened, and we know that there are some things an email and a coupon can't fix. Please stick with us, though. We've learned a lot from this situation and are going to come back better than ever in 2020. We love you, and we hope to see around here for years to come
<3 VMP"
I fully agree!I am glad you got a discount code for your wait, but it's also kind of crappy that those of us who got unhelpful form emails instead of silence didn't. Like, the response I got from them was about as useful as if they'd just not replied to me, so where's my 20% off? They should have put the discount code in that email they sent to the 30%, not in these emails.
(in the end it doesn't really matter, since I don't plan on buying anything from VMP again, it's just a weird way for them to decide who gets a discount code)
I might hide that code eh? That looks like it actually is one time use.
Also, yeah in terms of refunds I got one a week ago and it still hasn't shown up in my credit card account. I truly don't believe we're at the point where they're lying about giving refunds, I'm guessing it's just another part of the system/website that isn't working properly. Of course it's going to be rather hard to prove to them I didn't actually receive the refund on my end, so it may come to a chargeback. But just be forewarned, the refund system appears to be broken.
I just got this:
"Hi Scott ,
Please don't give up on us. You're probably thinking to yourself that it took less time for those guys to fly to the moon in the 60's than it's taking us to solve the issue you emailed us about, and if so, you're right. We got overwhelmed with recent customer service requests and our customer service team has been doing everything in their power to make up for the extra tickets. We're almost to yours, and then all of this will be behind us.
To try to make up for it, we've got a discount code here for your next order. Use "3FFY8Q9FMB23" at checkout to receive 20% off your next order (one-time use for store purchases only, cannot be applied to past purchases, valid through Jan 31, 2020).
We're so sorry this happened, and we know that there are some things an email and a coupon can't fix. Please stick with us, though. We've learned a lot from this situation and are going to come back better than ever in 2020. We love you, and we hope to see around here for years to come
<3 VMP"
another day and I’m still in the 30% of unfulfilled for RotM, Idler, Woozy...
Always clean before you spinI received my copy of Charlie Brown Christmas recently and spinning it just now it has a lot of popping and static throughout. Especially the first few tracks and in between tracks. Occurring on both sides. I don't hear it on the version from iTunes.
Is that normal for this record or did I get a horrible copy?
EDIT - Gave it a quick clean and I think it's resolved. Disregard.
Same here for all 4 of my outstanding orders.I'm right there with you. Nothing for BB, Aretha, Fiona, or Woozy
Omg, that’s crazy!View attachment 27092
This is just insane. Can't believe this sold for this much! I'm assuming there will be a larger release eventually considering how much demand there is.
EDIT: eBay
View attachment 27092
This is just insane. Can't believe this sold for this much! I'm assuming there will be a larger release eventually considering how much demand there is.
EDIT: eBay
Is that an album or just the EP?