Vinyl Me Please (store, exclusives, swaps, etc)

[TCell]

Wait, I didn't get that email and my orders are also unfulfilled. What the fuck is going on.

They’re really sorry about the mixup, but they only got 85% of the emails sent. The other 15% should be sent in the next 5-7 days, unless there’s a major holiday or they release another set of RotMs.

Edit: and I got an email too. because I am the 15%.

 

[Mather]

I got it too, I do not believe that we all happen to be in the 15% I call shenanigans.

 

[jamieanderson1968]

Got it as well

I think we need a bigger boat.

 

[Satchmo2go]

Got it as well

I think we need a bigger boat.

Got same 85% email.

 

[gafacaode]

No e-mail, no discount, no reply from CS, a tracking code that doesn't work and 5 records unfulfilled (Run DMC, Wives, Beck, Wild Flag and Mobb Deep).

 

[folsom_lives]

Me: Hey man some of my orders disappeared. Can you tell...
VMP: Bruuuuuuuh! WE HEAR YOU. But we are just so totally swamped right now. There’s some hurricanes coming. And I don’t know if you heard about it, but some guy named Jesus Christ was just born and he is reaaaaaaallllly cramping our style.
Me: Yeah but like, I paid for some stuff and I’d like to know when I’ll be getting it.
VMP: 70%
Me: What?
VMP: 70%
Me: Wtf?
VMP: Sorry 20% off your next order. hshKsh8877@
Me: Yeah but I just
VMP: What. Don’t. You. Understand. Eiiigggghtty. Per. Cent.
Me: ..........

 

[Jan]

Got same 85% email.

Same

 

[highqualityrecords]

Just received an update email:

"As of 5p ET today, we have shipped approximately 85% of our December orders, and we now anticipate being caught up in the next 5-7 days. Again we would like to extend our sincerest apologies for this delay. We are moving faster than anticipated and working nights and weekends. We hope that by the time you read this email or shortly after you receive a shipping confirmation."

Lucky me, in the bottom 15% with everything still unfulfilled. The next message will be "Oops, we oversold titles in your order."

I got the same email, how is specifically this sect of people without their records. 85% seems crazy!

 

[bdm105]

Did anyone else who bought Francis Quinlan "Likewise" have that listed as fulfilled?

 

[Btsvinylfarm]

Seems like a lot of folks in the "15%" still left waiting.

What are the odds that everything in the system is up and ready to actually properly receive, allocate, and ship orders for January RotMs?

 

[DK3]

I got some shipping on my Dec ROTM but Mobb and TLC bundle I still don’t have anything. That scares me

 

[Bohnjaggs]

I'm just waiting for Fiona and got that 85% email. No fulfillment for me. Unless it already shipped and I just don't know it.

 

[Indymisanthrope]

sincerest apologies

Man, they’re really intent on beating that phrase to death. Just wait ‘til next week when they have to start offering their sincerest-er apologies.

 

[marshall]

Man, they’re really intent on beating that phrase to death. Just wait ‘til next week when they have to start offering their sincerest-er apologies.

That would be way more gooder

 

[oldschoolkirby]

Some progress for me today - I got the "Fulfillment Update" email as well, but two of my outstanding orders (Fiona & two black Friday records) have changed to show fulfilled on my account, along with tracking numbers. All 3 ROTMs still showing unfulfilled.

 

[Chacap]

There is a good chance the unfulfilled items are boxed with the fulfilled items. I had a couple records marked fulfilled with a tracking number. A few days later the rest got the same tracking number. Earlier today, I received all five.

 

[JonnyH]

Just received an update email:

"As of 5p ET today, we have shipped approximately 85% of our December orders, and we now anticipate being caught up in the next 5-7 days. Again we would like to extend our sincerest apologies for this delay. We are moving faster than anticipated and working nights and weekends. We hope that by the time you read this email or shortly after you receive a shipping confirmation."

Lucky me, in the bottom 15% with everything still unfulfilled. The next message will be "Oops, we oversold titles in your order."

Why are there at least 3 different form emails going out?

I emailed back, and CC’d Matt and Amy and asked 3 questions:

1) a week ago now(last Friday), Pauly at VMP posted publicly online as an employee of VMP.
In that post he stated that VMP has now shipped 70% of all the December packages!
So according to this email, in the 7 days that have passed, VMP has literally not shipped a single thing. That’s outstanding!
Is that true, or is this email I am replying to not factual?

2) are you doing anything besides apologizing?

And finally 3) do you think it’s reasonable to lie to your customers? I included Amy in this email because I am having a terrible experience as a customer at the moment.

I’d appreciate a follow up that includes responses to all 3 questions above.

 

[tvham]

I am the 15 (%)

 

[LeeVing]

Emails???

You guys get emails from VMP?? That's just crazy talk.

 

[YoungModern]

So us 15% will have to wait “5-7 days” as of yesterday.. So 5 days is the 25th so they’ll be finishing up shipping Christmas Day or Boxing Day? Ya right.

More like the 27th at best.