I responded to their email noting that I had to receive anything - the welcome letter (is that in the box? wasn't worded that way) or a shipping notice. Here's the response back -
"Hey there,
Terribly sorry about that! For some reason, the tracking numbers hadn't been sent out yet: XXX
That is your tracking number. It is still at the start of the label being created, and we are being told this is due to slow processing times at the fulfillment house in NY, where we shipped these from.
But just keep checking back on that tracking info, and if it hasn't update by next week, let us know.
Sorry for all the confusion here! Let me know if you have any other questions, or if you need anything else. All the best!"
Classic Pauly - very apologetic but not yet accepting that the people in charge of things can't get the most basic details right. Why did I have to ask for a tracking number? That has nothing to do with when it actually ships. Did Motown come from the same place, or did Ghostly customers get to experience the joy of a new vendor? 'Just as reliable as Saddle Creek' seems to be their requirement.
It's almost impressive how quickly they went from selling everyone on the idea that the Anthology series was something special and they were going to handle it all themselves to ensure quality to... this.