Gimme Metal Vinyl Club

Ginormousthumbs

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May 15, 2019
Messages
1,073
Location
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You can see they mailed it in one of vacuum sealed mailers, which I hate. After cutting it open, there was the smaller mailer inside and that’s when I felt something was off. It was awful flat and light. I lifted the album cover up and there was nothing behind it except the outer sleeve. I emailed them already. Should I message them on IG? I doubt I get a replacement with only 200 available.
 

Ginormousthumbs

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Joined
May 15, 2019
Messages
1,073
Location
Las Vegas
contacted store@gimmeradio.com and they contacted me back in less than 24 hrs. saying "We will get a replacement ordered and sent to you" for the Possessed album limited to 200 copies, that has been three weeks ago and i haven't received a replacement yet.contacted them this past Thurs. on the 15th about my damaged Leprosy record sleeve have yet to hear anything back from them.just hoping it's the weekend so they haven't gotten back to me if they choose to ignore me and don't respond within a couple of weeks i plan on opening a PP dispute.

I’m not expecting a response until after the weekend. It’s just a weird thing to happen.
I don’t know how you forget to include the record. Hopefully you’ll get your issues resolved and you don’t have to get PP involved.
 

Vinyl&Kicks86

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May 15, 2019
Messages
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unknown
I’m not expecting a response until after the weekend. It’s just a weird thing to happen.
I don’t know how you forget to include the record. Hopefully you’ll get your issues resolved and you don’t have to get PP involved.
if you don't mind could you let me know when or if they got back with you on your issue it would be greatly appreciated.
 

Ginormousthumbs

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Joined
May 15, 2019
Messages
1,073
Location
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@Vinyl&Kicks86 I received an email with an apology and second email with a replacement order with a shipping notice to come once it’s ready to ship.
I would shoot them another email with your concerns.
 

Vinyl&Kicks86

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Joined
May 15, 2019
Messages
668
Location
unknown
contacted store@gimmeradio.com and they contacted me back in less than 24 hrs. saying "We will get a replacement ordered and sent to you" for the Possessed album limited to 200 copies, that has been three weeks ago and i haven't received a replacement yet.contacted them this past Thurs. on the 15th about my damaged Leprosy record sleeve have yet to hear anything back from them.just hoping it's the weekend so they haven't gotten back to me if they choose to ignore me and don't respond within a couple of weeks i plan on opening a PP dispute.

i emailed them thursday i believe they are just ignoring me now.last time i emailed them about my Seven Churches album issue they got back to me immediately. i'll try and resend my last email tho i know they got it because i got a automated email that they received my email. ☹️
got a email and they're shipping out replacements. :)
 
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