This happened to me too (I had a scratch on Pharoah). I fired off an email as soon as I saw it in TBT and I already have a replacement on the way.
Give it a try - they refunded me for the defective one the first time around. I offered to pay for this one but they gave it to me for free. Pretty cool of them!
Fine, you and @MikeH convinced me. I just sent an email. I will tell you how it goes. Thank you both