We’re sorry that your liner notes booklet was damaged during shipping. Releasing the Anthology has been a learning experience for us at every step, and we recognize now that bubble mailers were not the ideal shipping method for the booklets.
We will be happy to replace your booklet, and will ship a new booklet with the replacement shipment that includes the corrected ‘Dexter Calling’ jacket and ‘Schizophrenia’ disc. We expect that shipment to process and ship in late July/early August, and we will send an email with shipping and tracking info once that’s headed your way.
Thank you for your patience and understanding. Please let me know if there’s anything else I can help you with.
-Paul
Customer Support Lead • Vinyl Me, Pleas
it's comical at this point.
How much money has VMP lost with all these replacements over the last few weeks?