I have to give a bit of praise to VMP customer service. I know they get a lot of hate on here, and it can't be easy. But they sometimes get it right & they are always trying their best.
I just got my copy of Eugene Mcdaniel's Outlaw, a record a put back in the racks over 20 years ago when I picked up the Headless Heroes repress (something I've regretted for a long time). I sat down after another shitty day of zoom calls, washed down some food with beer & wine then opened the latest delivery. Put the needle on the record, sounded great, it gets to the intro of silent majority (one of the best songs ever), and starts to pop, then gets stuck in locked a groove. Only 300 of these pressed & I must have ordered it months ago, I think there is no chance. I e-mail customer services, put on another record and before the first track has finished they have responded and processed a new order.