Enoch
Well-Known Member
this is what I want to avoid, I think they should reprint the sleeve and not give out piecemeal stuff, even personally contacting people seems to piecemeal to me, also if they did a partial refund I would definitely post about it even though I am sure they would ask me not to. I am all for open communication unless there is an actual good reason to not share somethingI can't help but wonder if 'personalised solutions' are being found one-to-one for those that complain loudly enough. A $50 refund to 20 people has to be more cost efficient than a complete jacket rerun. I'm speculating of course but that's how it feels. I seem to remember something similar happened when they screwed over who knows how many people's Christmas' by failing to deliver all of their holiday albums before Christmas.
maybe you are getting credit for themI’ve reported lots of comments, especially when they attack other posters in the group. I get a notification when they are deleted.