AudioAce
Well-Known Member
NERD was taken from me. No free stuff for me I guess.
Vinyl Me Please (store, exclusives, swaps, etc)
- Thread starter Captainfog
- Start date
So my extra copies of NERD and Bitte Orca have vanished from my account overnight. They must have figured a way to remove all the erroneously added albums because I can't imagine they went through individually and did it. So sorry @AudioAce, I won't have a copy of Bitte Orca for you... OR WILL I. To be honest the fact that something is or is not on your order list doesn't seem to actually have any sort of bearing on whether it's sent to you or not so I'm still fully expecting to get those extra albums. But if N.E.R.D shows up I'm not letting it into my house. I'll open the package on the porch because THAT IS A BRIDGE TOO FAR MY FRIENDS
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CrazyDiamond84
Well-Known Member
I specifically joined back up for that El-P record, and now shows I'm getting 2 copies of the Roots and no el-p and swaps are closed/El-P sold out...The chances I hear back from them before these ship out is rare these days I'm guessing?
Repeatedly email into both info and use the web portal, I sent one every hour yesterday for about four hours until they fixed it. I think someone suggested selecting "cancellation" in the web portal as they tend to answer those faster.
I've had a couple issues with the February ROTMs and had to contact support twice. Each time they got back to me within a couple hours and actually fixed the issues (one was duplicate tracks, and another was tracks not showing for Feb at all, similar to what was reported here). They seem to be pretty quick at answering these sorts of questions, but my questions regarding an unfulfilled order from November still remain unanswered.
Edit: I used the web portal each time
They answered me within a day on twitter DM
Gavaxeman
Well-Known Member
VMP are brilliant and super sexy
Now Give Me FREE stuff
Now Give Me FREE stuff
AudioAce
Well-Known Member
Decided to cancel T-pain, thought it would take forever but nope. Only 2 minutes. So if you need answers quick just type cancel on the subject line.
Crabbers
Well-Known Member
Finally have an update...
Shockingly...it has been refunded because it was oversold
Got credits tho
Shockingly...it has been refunded because it was oversold
Got credits tho
How dare you very sincerely praise this company when they can't get their act together! You sound like someone whose allegiance can be easily bought with free records than a regular customer who should pay for records!
(I hope that helps you get the free records!)
NewsFedora
Well-Known Member
DISCLAIMER: your results may vary
Source: a guy who asked to cancel T-Pain on Saturday
AudioAce
Well-Known Member
Im sorry but part of me finds this whole mess fucking funny. Thought their was a correlation, but the image of a giant dart board with all our names on it being the deciding factor instead might be the better possiblity.
Gavaxeman
Well-Known Member
NathanRicaud
Well-Known Member
⚠
🌪
♂
Forget free vinyl. You just won yourself an internship with StorfI think I need more emojis️
⛸⛸⛸⛸⛸
🏵🏵🏵🏵🎖🎖🎖🎖🎖🎖
️
⛰⛰⛰
️
🕹🕹🕹🕹
⚒⚒⚒⚒⚒⚒
🗃🗃🗃
Congratulations...
a.nice.stereo
New Member
I got a shipping notification for Grimes this morning so, just like Frances Quinlan, I’ll be receiving it before it’s release date. Honestly wasn’t expecting it because Moses Sumney was part of the same order so I figured I wouldn’t get it until June or July. I guess they fixed the split order issue. Still no reply to my CS ticket regarding being taxed on my monthly charges. I was refunded the taxes last month and told the issue was resolved but apparently that wasn’t the case.
MadLucas
Well-Known Member
Regardless of when things are ordered, they get shipped as they become available
CrazyDiamond84
Well-Known Member
This got straightened out fairly quick. They got back to me, and El-P was added to my order. Now let's see if I get an extra Roots record as well!
It seems anyone who had an "Extra" in their order it got removed thereafter. I had Bitte Orca in my orders now it's gone.....thank god
