OnTheRoad
Active Member
Have EU, didn't consider Mavis. Will poke around on Spotify.
Vinyl Me Please (store, exclusives, swaps, etc)
- Thread starter Captainfog
- Start date
Have EU, didn't consider Mavis. Will poke around on Spotify.
TenderLovingKiller®
Well-Known Member
Mavis is stellar. If you liked Aretha you’ll dig this too.
So I emailed in directly to info@ demanding to know where my missing orders were, and the response I finally got was not a great one:
_______________________
Hey Steve,
I'm so so sorry but those items were unfortunately oversold so I'll have to cancel and refund that. I sincerely apologize for the inconvenience. A more detailed explanation will go out to effected customers on Friday.
Tyler
Customer Support Agent
Vinyl Me, Please
_______________________
So, to summarize, one of these albums, Blossom Dearie, I specifically chatted in to ensure was really in stock and was EMPHATICALLY assured that it was and would ship to me by CS. The other was Jay Som, which I purchased on Black Friday and until VERY recently was still in stock. Hell, they had a chance to mark it down since I ordered at full price (with a discount code, but still). So, I call horse shit all around here and it pains me to suspect that any of you still waiting on stuff may be in for a similar experience. I truly hope not, but it seems as though they massively oversold some stuff during their enormous clusterfuck of a website transition, had no idea what order to send anything out, and now many of us will just get a "OOPS SORRY" email.
They at least claim to have refunded me, but I will watching PayPal like a hawk to ensure they actually do. Oh, and the $30 in credit I used on one of those orders is just gone now apparently. What a shit show.
_______________________
Hey Steve,
I'm so so sorry but those items were unfortunately oversold so I'll have to cancel and refund that. I sincerely apologize for the inconvenience. A more detailed explanation will go out to effected customers on Friday.
Tyler
Customer Support Agent
Vinyl Me, Please
_______________________
So, to summarize, one of these albums, Blossom Dearie, I specifically chatted in to ensure was really in stock and was EMPHATICALLY assured that it was and would ship to me by CS. The other was Jay Som, which I purchased on Black Friday and until VERY recently was still in stock. Hell, they had a chance to mark it down since I ordered at full price (with a discount code, but still). So, I call horse shit all around here and it pains me to suspect that any of you still waiting on stuff may be in for a similar experience. I truly hope not, but it seems as though they massively oversold some stuff during their enormous clusterfuck of a website transition, had no idea what order to send anything out, and now many of us will just get a "OOPS SORRY" email.
They at least claim to have refunded me, but I will watching PayPal like a hawk to ensure they actually do. Oh, and the $30 in credit I used on one of those orders is just gone now apparently. What a shit show.
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lonestarlahr
Well-Known Member
Got my BF shipment of Fiona, Shura and Torres (early). All three had some corner crunches, Torres being the worst. But normally that doesn't bother me. Haven't cracked the shrink yet, but I'm hoping all three are flat and unharmed.
Don't accept damaged stuff from them. Hold them to the fire. They charge a premium and under-deliver on the regular. Reach out to CS. They will either send replacements or give you store credit. In theory.
tagaretiro
New Member
Got the same email as well. They cancelled 3 of my orders (Blossom Dearie, HBMS, Jay Som).
scotthilk
Well-Known Member
I am so fucking pissed about this.
tagaretiro
New Member
Yeah. But what can we do? Really enjoyed VMP. Sad I have to cancel now.
scotthilk
Well-Known Member
Nothing we can do. This was the last album I was waiting for (HBMS) - so I guess we are all done now!
tagaretiro
New Member
Also, really dishonest of VMP to send the cancellation email on Friday AFTER they have already charged their subscribers for JAN ROTM.
tonythegamer
Well-Known Member
Now I feel really sad for all of you who didn't get Blossom. 
It's honestly my favorite record out of the bunch I got
It's honestly my favorite record out of the bunch I got
Well that will likely be the end of my Pinata and Comet hopes, and also my subscription.
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AudioAce
Well-Known Member
Pinata you still have a chance. I have it and 2 replacements coming in. Worse comes to worse message me and I might let it go. I'm still on and off on the whole album.
Okay thanks. Hopefully it still arrives, but it doesn't appear to be within my current shipment according to the declared value
Indymisanthrope
Well-Known Member
One way to guarantee you fulfill all your orders by your self-imposed deadline is to cancel a bunch of them.
NewsFedora
Well-Known Member
slabsofvinyl
Member
What would you do with more nickels?
NathanRicaud
Well-Known Member
hatfieldpdx
Well-Known Member
KenKaniff
Well-Known Member
I got my package today. It was supposed to come on Jan 2. So that's cool.
All 3 records I had ordered showed up. I almost shook the box assuming an extra record or something would fall out with all the stories out there of less or more records. Also no obviously damage to the records/packaging (although not played yet). VMP how the heck did you get this right?
All 3 records I had ordered showed up. I almost shook the box assuming an extra record or something would fall out with all the stories out there of less or more records. Also no obviously damage to the records/packaging (although not played yet). VMP how the heck did you get this right?