Jeff Lerner
Well-Known Member
Streaming Tony Rice and it's good but I kinda wish the whole thing was instrumental
Vinyl Me Please (store, exclusives, swaps, etc)
- Thread starter Captainfog
- Start date
Hemotep
Well-Known Member
For some reason even though they've been "investigating" for weeks, VMP still can't tell me why my order from early November of in stock records still hasn't shipped.
FFS. Two months later just send the damned things out again!
Hemotep
Well-Known Member
I don't think they ever sent them out the first time! They've been pending shipment the whole time.
Their internal systems really are laughable!
Sparks_03
Well-Known Member
I placed an order on December 8TH since it was guaranteed delivery by Christmas if ordered by that date. Just got shipping notice today for said records!
I had a similar order and was basically told, “well, those ones are actually really hard to reach”. That shipment got damaged, 3/4 are now out of stock, and I’ve been waiting for five days to hear anything from CS. The variance in response times is wild. From 10 minutes sometimes to a week+ others.
You should reach out to Paul or ask that the case be escalated, that’s not acceptable. At the very least they need to give you a better answer
Hemotep
Well-Known Member
I hate to have to do that, but if they don't get back to me again in a couple days I'll try something else.
they recently-ish added a bunch of new CS folks, who I think are still getting their sea-legs. Not that it excuses a 2 month delay and no communication. I think pinging him (via discord or reddit or whatever) would get someone with more experienced eyes on it PDQ and thus resolved faster.
TCell
Well-Known Member
Definitely DM Paul in Discord. They are a company that sells themselves, at least in part, on their the quality of their customer service. If you’re not satisfied, let them know. In my experience, it sometimes takes a couple tries, but they usually make it right as best they can.
oldjollymon
Member
Yeah, I love Tony, but kinda wish they were leading w/ something older of his...or better yet, one of the releases by the Tony Rice Unit! Also not thrilled at the $35 price tag, so will prob. wait for a sale or coupon or just end up skipping this one.
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Satchmo2go
Active Member
have you or @Jeff Lerner checked out any of Bela Fleck 's albums? I think Tony is on a few and lots of instrumental jams there. Drive is next level.
oldjollymon
Member
I like Bela in all of his combinations, & esp. dig one of his "Tales from the Acoustic Planet" titles. Saw Flecktones live a couple of times & that was always fun.
hatfieldpdx
Well-Known Member
For those in search of it...
Bela Fleck - Drive | Heady Wax Fiends Rec
HWF-RC Sidepanel Swirl ExclusiveLE 1,000Street Date 11/15/2023Heady Wax Fiends Record Club is proud to team up with Real Gone Music to bring you the first pressing of this bluegrass staple since 1989. Sourced from the original recordings and featuring for the first time on vinyl, the bonus track...
www.headywaxfiends.com
Satchmo2go
Active Member
Future man is the shit and seeing Bela live is unreal.
TrainFan73
Frothy
Bela is awesome. Saw the Flecktones once and saw him do a show with just him and Chris Thile once.
TenderLovingKiller®
Well-Known Member
Yeah, I’ve seen them open for and collaborate with The Dave Matthews Band of multiple occasions. Always a fun time.
Church Street Blues
Bluegrass legend Tony Rice's 'Church Street Blues' is available on (AAA) 180g Translucent Red vinyl.www.vinylmeplease.com
Tony Rice only lasted a few days, that is great to hear for hopes of more bluegrass drops in the future.
oldjollymon
Member
Wow, that's impressive. Agree that more bluegrass & acoustic stuff would def. be nice for future releases.