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I had a seam split on at least 1 ROTM for the last 3 months. CS always tells me they don't have any replacement jackets available so they just give me store credit. I receive a random amount between $15 - $20.

Anyone else with pending November orders or am I the last man standing? XD

I don't mind it. I honestly couldn't think of anything fair to request if VMP asks me what compensation they could offer for all the issues I had the last 2 months.

Glad VMP came through for you. Pauly's a good dude. Although my orders from November have yet to be shipped, he helped sort out a lot of the other issues I had with VMP. Hope the CS team gets compensated well for all the shit VMP put them through.

Just got another copy of aretha in the mail today. I do hope things are getting better as they've said @_@

CS told me when I inquired about the oversold records. I assume that's where other people got their info as well.

This doesn't make any sense at all since VMP themselves sent a notice that we should expect to receive our orders in multiple shipments since they are not going to bundle all orders so they could send it out as fast as possible.

I asked CS this morning to cancel my subscription and to process my refunds ASAP since they weren't gonna do anything about the oversold records. They processed the refunds immediately but just found out just now that they only cancelled my membership AFTER charging me for Jan ROTM. Best. Damn...

They offered me a replacement copy earlier because my copy had a seam split. I opted for store credits so there should be at least a copy available for you.

Also, really dishonest of VMP to send the cancellation email on Friday AFTER they have already charged their subscribers for JAN ROTM.

Yeah. But what can we do? Really enjoyed VMP. Sad I have to cancel now.

Got the same email as well. They cancelled 3 of my orders (Blossom Dearie, HBMS, Jay Som).

thanks for this one! was able to get the signed lake street dive record!