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Do you have another system available, maybe even a friend's system, whereby you can take your TT and cartridge, then A/B using your Marantz receiver purely as a Phono preamp, meaning just take its "Tape Output", and then the MM-6 Line Out, and compare those two.

You might also consider the effect of "listening fatigue" on the A/B. Meaning, we find that you can run our units much "hotter" than the typical built-in-IC-phono preamp found in these receivers. So, consider matching volume by "how high you can listen before you wince". This is probably more...

This sounds like a good potential test. While our return rate on all models is VERY low (under 5%), it is not "zero" and there is some factor for taste. But, your current results seem way out of line with the vast majority of feedback. And this current MM-6 is improved from the first models...

We verified operation of the mono switch when we had it back in for a quick update a week ago.