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You know what would be a cool essentials pick? XTC's Drums and Wires. Hasn't been reissue by Ape House (yet) and is relatively sought after in a way. Plus that cover...just legendary!

You use the services of soulless corporation #1 but hate them, I am very smart

If the classics pick is truly Sahara, I'll have to begrudgingly return for a month.

Alright...who has Matt Fielder's email, or whoever it is that I need to message to get an actual response? (Mind you, I'm going to just copy paste the final email I sent CS since I am going to put in as much effort into this message as they put into actually helping their customers). Update...

That is the main issue: I had to cancel on the 1st because I would've been charged early anyways. Fuck that noise. I asked for an explanation behind the whole being charged early thing, and I got no answer for that. So, I went ahead and cancelled. I've been trying to get the refund for that last...

Sent one final message through CS, much lengthier than the last, explaining the problem at hand. *Cue incredibly condescending, snarky reply, which in return, will force my hand in contacting Matt or whoever the guy is.* Been about three weeks at this rate.

Gonna give it another day before I just message them again, whether it's though CS or the other methods mentioned in this thread. Is it this hard to refund someone $29? Do not answer that question, we both know the answer.

Better hunker down because they: are gonna keep you waiting and they don't give a shit. Incompetence is the name of their game.

Alright, little experiment. Who here is still waiting on any responses whatsoever from CS? React to this post if you are.

I've just decided to be a month-to-month basis, in the event they do actually knock it out of the park with a pick. A lot less trouble and money lost, I say.

Been waiting since the 26th about the whole "charged a month early" thing - no dice. Been waiting since the 31st with a response from CS to get refunded the third and final month of my sub that I had to cancel so I wouldn't get fucked over - you guessed it! No dice. Who is even running this...

Still waiting on that response on CS regarding the whole getting charged early thing. Made sure to cancel so I didn't get charged, so who wants to take a wild guess on how long it'll take for them to refund me the month I will now not be getting?

As a black man, I don't need a brand, whether it be Nike, Amazon or even VMP to tell me, or anyone, how to feel about this. I don't see their statements as truly sincere, however, to not use their platform to speak out is damning. Like any company, unsurprisingly, VMP values the bottom line over...

I could do what some people have done and just hijack a post of theirs on IG or Twitter since that somehow gets a faster response but I can't be bothered to do that. Now to see how long it takes for them to refund me the month I now shall not be getting.

Might as well cancel at this point. CS hasn't gotten back to me and I'm one day away from being charged for a month I already paid for. I know they're kinda swamped but this is pathetic. It's been 5 days and this is certainly not "we'll be with you shortly nonsense" especially after getting...

Emailed CS last week about the whole 6/1 issue (being potentially charged early when my sub is to renew next month, apparently this is an issue VMP is aware of, according to one of their people on the subreddit) and I've yet to get a response. Probably will just cancel to cover my own ass...

On mobile and had no issues swapping stuff but what a total and absolute wash this has been..and it's only been eight minutes!

Don't like the Stripes so I swapped for EL-P and after seeing the swaptions, I'm giving Albert a fair shake since there's nothing really better there that I don't already have.

Aaaand swap options are absolute garbage. Shocker.

Along with contacting with CS about the whole getting charged a month early thing, I decided to switch to monthly while it's still possible. It's a little too costly to be on a plan where I will get one record I want out of three.