Needles & Grooves

Unless you're dealing with a government agency, in which case it's par for the course.

It was a call to Astra Zeneca regarding the shipping info for my dad's chemo pills. The folks are on vacation, and his pills didn't arrive last Friday before they left. He sort of needs the pills to, you know, live. He'll have 2 left when they get back this Friday. They finally picked up at 6 hours & wouldn't give me any info because "I'm not authorized". Yay!