Nope. I've opened a missing mail ticket with the post office, but they're more worthless than a bag of dicks. And I was pretty much told there's nothing the store can do, as expected. Looks like I might just be boned. This is the third marked as delivered but missing for me in the last month.
Both. Part of it is that the postal service here is terrible and they often leave packages in the wrong mail boxes. But also lots of mail theft the post office has told me.