Could go either way. I had a package do that, sit at “awaiting drop off” for a couple weeks until I emailed the post office in Jacksonville directly and told the postmaster there that the retailer told me it was dropped off there. They hemmed and hawed and nicely blew me off by email. Then low and behold it changed and started moving 24 hours later.
I had a similar experience. Something was “awaiting shipment” at USPS for WEEKS. Then suddenly it was “out for delivery” and arrived that day. USPS is the wild west right now.
I’ve also found certain hubs are not great at scanning. Things disappear or hop around or are “in route to the next facility” then wind up on my doorstep.
Also, look at the company....are they reputable, have you ordered before with no problems? If so, I'm inclined to give the benefit of the doubt. Plus, yea, mail is a CF tsunami right now.
I mean it was probably just the whole blow off feel of the response. No kind of apology or steps for follow up. Yeah, I’ve ordered from them before, if it was a first time I probably wouldn’t be as bothered/wouldn’t order again.
Same exact thing just happened to me with Fat Beats. Label printed July 23. Checked tracking and it scanned/accepted by USPS just a few days ago and only started moving today.
I've got a package a friend sent me on 29/7 from TX and after a few days of "in route to next facility" it hasn't updated since 8/2. But i'm not worried, it's only 14 records, 11 of which are OOP (Music Matters Jazz and VMP).
This happens to me all the time. I drop of stuff and it tracking either doesn't update at my local post office, or it takes a week and now sometimes two for them to actually process it and move it along.
I have a package in pre-shipment since 7/30, the company sent another copy on Monday priority expedited, and now that one is too in pre-shipment since Monday lol Things are wild right now for sure! I got a record off cogs that hasnt been scanned since USPS got the item in their possession last week now just says in transit arriving late