Corycm
Well-Known Member
Speaking of, anyone else having issues logging into your Society account? Mine just comes up with a blank page.
Something going on. I'm not having that issue, but I've emailed twice in the last week or two and no response. I haven't received the last two records, and my account page shows subscribed through March.Speaking of, anyone else having issues logging into your Society account? Mine just comes up with a blank page.
I *just* got a response early this morning to a message I sent over a week ago.Anyone had any contact/response with Secretly lately? I've emailed a couple times and no response. Also no october/november records.
Cool, hopefully I hear something soon then. Thanks!I *just* got a response early this morning to a message I sent over a week ago.
When I was a secretly member last year they responded to me pretty fast when I asked them to skip months as they wasn't anything that I was interested in. I'm not sure how long it takes them to respond to emails anymore as I'm no longer a member.Anyone had any contact/response with Secretly lately? I've emailed a couple times and no response. Also no october/november records.
Yeah, they've always been pretty quick with a response. That's why I'm wondering what's going on. Still nothing.When I was a secretly member last year they responded to me pretty fast when I asked them to skip months as they wasn't anything that I was interested in. I'm not sure how long it takes them to respond to emails anymore as I'm no longer a member.
Anyone had any contact/response with Secretly lately? I've emailed a couple times and no response. Also no october/november records.
Yeah, first email sent was like 3 weeks ago. No worries, just wondering.Similar to some other comments, it’s been a bit slow lately. I think it was a week for a swap confirmation and no reply to an email about stacking subscription terms from more than a week ago.
Yeah, even then, my response about buying a sub at the 10% before mine expired didn’t really have a coherent response. I was told “you subscription is set to automatically renew!” Which isn’t super helpful.Similar to some other comments, it’s been a bit slow lately. I think it was a week for a swap confirmation and no reply to an email about stacking subscription terms from more than a week ago.
lol well, that was my question to them too. Last year I didn't sign up until mid-January and the discount code still worked so we'll see how it goes this year. If it lapses, so be it... I'll sign up again next Black Friday and have a few new swap options.Yeah, even then, my response about buying a sub at the 10% before mine expired didn’t really have a coherent response. I was told “you subscription is set to automatically renew!” Which isn’t super helpful.
Don’t dig this lack of good comms over there.
Yep, same.Just got my shipping notification for Bright Eyes
"Unfortunately you can't use a code to a renew a subscription."Cool, hopefully I hear something soon then. Thanks!
can't say i'm surprised...but real slow response!"Unfortunately you can't use a code to a renew a subscription."
Secretly's reply today Dec 4 from my email on Nov 20...
Yeah, not sure who’s running CS for Society now. But it’s not the old crew for sure.can't say i'm surprised...but real slow response!
That’s weird, because the 10% code was for subscriptions"Unfortunately you can't use a code to a renew a subscription."
Secretly's reply today Dec 4 from my email on Nov 20...
I sent an email to CS on 10/28, with a follow up on 11/6, and never heard anything at all.Yeah, not sure who’s running CS for Society now. But it’s not the old crew for sure.
I finally got a response from orders@secretlysociety, and they said they never received any emails previously. I had been sending them to info@secretlysociety, so wondering if something is wrong with that one. Of course, I haven't received any of the records since Slowdive, and they've said they were all sent. Weird since I never got any shipping notices and I usually do. Not sure what's going on with them.I sent an email to CS on 10/28, with a follow up on 11/6, and never heard anything at all.