New ultrasonic vinyl cleaner in the works: Humminguru

ok. just ran into a problem for the first time with this thing (had it since the first release so not bad in terms of usage/time), but the records no longer spin. It's not a record thickness problem not connecting with the motorized side of the wheel. is this something I can fix on my own? Is there a how-to to take a look at the motor that spins? I've got some history with soldering and taking stuff apart and putting it back together again so I dont mind doing the work.
Possible the rollers themselves might be worn? They are a wear item, mine came with some spares.
 
Have you heard back from them?
yeah since they're in china im on a 24 hour delay from their initial email to my response and so on and so forth. they just sent me how much its going to cost to get the PCB and the doo-hickey that spins the wheels that needs to be replaced (about $50 USD). Just waiting on the invoice hopefully early in the morning tomorrow.
 
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